Questions? Call us at  425-254-8473

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Privacy Policy

E-ChromeWheels.com has created this privacy policy in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website, e-ChromeWheels.com.  

The checkout area of our web site is located on a secure server, and all credit card and billing information is encrypted before it is transmitted over the Internet using SSL protocol, the industry standard for secure transactions. Our digital certificate is provided by GeoTrust.

Links to Other Sites

This site contains links to other sites. e-ChromeWheels.com is not responsible for the privacy practices or the content of such Web sites.  If you wish to add or inquire about adding a link to this page, please contact us at ask @ e-chromewheels.com

With Whom Your Information is Shared

Our site uses a shopping cart program for customers order products. We collect visitor's contact information (like their e-mail address), financial information (like their credit card number). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the customer when necessary. Demographic and profile information is not collected at our web site.

Security  

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. The order form is hosted on a secure server and all credit card and other billing information is transmitted via a secure connection using SSL protocol between the visitor and our web site, CyberCash, and also between our web site and our office. We use your IP address to help diagnose problems with our server, and to administer our web site. Our site uses cookies to track the items you place in your shopping cart. For questions please contact us as ask @ e-chromewheels.com

Children's Guidelines

We do not sell products that children can use.

Choice/Opt-Out

Our site provides users the opportunity to request to opt-out of receiving communications from us at the point where we request information about the visitor, in the Special Requests box on the online order form.

Correcting and Updating Information

To change/add/delete your information in our database, please contact us by phone at 425-254-8473 or e-mail at  ask @ e-chromewheels.com.

Contacting e-ChromeWheels.com

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please contact us by phone at 425-254-8473 or e-mail at ask @ e-chromewheels.com.

Shipping for OEM/Chrome Wheels

All wheels are shipped UPS.  There is a charge for the cost of chrome plating, shipping and a "Core Charge" that is refundable on the return of your original non-chrome wheels.  Your wheel must be in good condition to get a refund. 

Return Policy

We will accept returns or exchanges within 14 days of delivery.  All wheels must be new. All returns or exchanges must be arranged prior to shipping and have been given a Return Authorization Number.  

To inquire about a return or obtain a Return Authorization Number, please send your name, address, phone number, order number and reason for the request to ask @ e-chromewheels.com.  Sending this information doesn't guarantee a return authorization number.  All returns and exchange requests will be evaluated in a timely manner.  Please note: 

  • Upon receiving wheels perform a test fit before tires are mounted on the wheels. To makes sure they fit correctly

  • There will be a 30% restocking fee automatically charged to the recipient's credit card for cancelled orders and returns.

  • Recipient of product will also be billed any shipping costs involved in the return. No Exceptions
  • Special orders are non-refundable.

  • If wheels have been mounted on tires, returns or exchanges will NOT be accepted!

  • Wheel/Tire package orders are non-refundable.

  • There is a 30% restocking fee for cancelled orders.

Payment Information

We accept Visa, Master Card.